Negotiation

Focus:

Business, value creation, communication, diplomacy, sales, human resources, and conflict resolution.

Used in:

Applied negotiation courses for various graduation and post-graduation programs, including business and management studies, professional development for negotiators, and training programs in various sectors. Pertinent in industries where negotiation skills are paramount, such as sales, business development, and contract management.

Case scenario:

In the negotiation microsimulation, participants partake in role-playing exercises involving two scenarios: negotiating the terms of a valuable item and the acquisition of a company. Through the application of various negotiation concepts, participants refine their abilities in effective communication, active listening, and strategic negotiation approaches.

Participant tasks:

Participants take part in interactive chat-based conversations simulating negotiations where they represent clients in various scenarios. The objective is to understand a range of perspectives, attain client satisfaction and contribute value to the negotiation process.

Key learning areas:

Participants adeptly customize their strategies for various situations and stakeholders, comprehending crucial factors that impact results. They use their knowledge of the zone of agreement to enhance proposals, thereby adding significant value to their negotiation efforts.

Key success factors:

Achieving success hinges on participants' readiness to excel as negotiators in diverse business scenarios. This entails the application of persuasive communication skills and the development of a collaborative, analytical mindset, contributing value to the negotiation process.

Expected outcome:

Providing practical insights into negotiation dynamics, underscoring the importance of flexibility, proficient communication, and astute planning for favorable results. This invaluable knowledge empowers business professionals to adeptly navigate negotiations and achieve constructive resolutions.

Adaptability:

The platform offers powerful user-level customization options where the educator can change the storyline, parameters, difficulty level, languages, and currency for different target groups and experience levels. The platform provides a tool where participants' feedback and assessments can be done by AI. In addition, the platform also has the capability of recording engagement, conducting quizzes, and a forum for doubt-solving.

Available languages:

English, Hindi, Tamil, Telugu, Kannada, Marathi, Bengali, Malayalam, Odia, Gujarati, Punjabi.

Focus:

Used in:

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Participant tasks:

Key learning areas:

Key success factors:

Expected outcome:

Adaptability:

Available languages:

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