Telecommunication Industry Simulation Game

Target Audience: Master and Executive Education

Key benefits

This simulation game helps you to achieve the following goals in your organisation:

1. Increase your organization’s understanding in a teleoperator’s business logic
2. Improve your organizations commercial skills
3. Communicate company goals in the form of financial and economic information
4. Increase financial management skills
5. Develop team work skills
6. Provide your organization with effective and fun training event with modern methodology and tools

Practical arrangements

The simulation training module consists of 4-6 decision making rounds. Decision making round includes analysis, decision making, feedback, and “food for thought” -lecture about related topics.

Decision making is done with a tool that is designed to help the participant to focus on the key decision making elements. The tool enables analysis, planning, and budgeting. Results include financial reports, information about market events and graphics to facilitate analysis.

The team’s concrete goal in running the virtual company will be to maximize the shareholder returns.

Key learnings

1. Improved understanding about customer valuation and customer behaviour, thus leading to more profitable customer relationships and marketing decisions.
2. Improved understanding about the business implications of the technological evolution of the telecommunications market.
3. Improved financial management skills, thus leading to more effective use of resources and better investment decisions.
4. Improved understanding of value-based management, thus increasing the company’s long term profitability and shareholder returns.

Adaptability

The simulation game can be adapted to the needs of different companies. Terminology can be changed to match the one used in your company, training focus can be adjusted according to the audience, and the structure of the model can be modified to emphasise your key business drivers.