Nordea selected Cesim to carry out customer understanding training for its corporate division
- Participants included Nordea's Global Account managers from the Nordic countries, Baltics, and Poland.
- SimEcon model was used in 1,5 day workshops.
Learning goals:
- Give the account managers an opportunity to see how a bank's business links to a customer's business
- Develop team-work skills
"Based on the feedback, we can state that our participants found the experience both very useful and enjoyable. In addition, Cesim implemented the training with utmost quality and professionalism.
In our opinion, computer simulations are an effective way of training personnel in business management and we can recommend Cesim to facilitate such training."
Heikki Viitanen, First Vice President
Nordea